Terms of service

Terms of Service

Last Updated: 1 july 2026

Welcome to Zivzo.in (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to these Terms.

1. Account Terms

To access certain features, you may create an account.

By creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your account credentials secure
  • Maintain updated account details
  • Accept responsibility for activities conducted through your account

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices displayed are in Indian Rupees (INR) unless otherwise stated.
  • Prices may change without prior notice.
  • Payment must be completed before order processing unless Cash on Delivery is offered.
  • We may use secure third-party payment providers to process transactions.
  • Applicable taxes and shipping charges may be added during checkout.

3. Product Descriptions

We aim to display product information accurately.

However:

  • Product images are for illustration purposes and may vary slightly.
  • Colors may appear differently depending on screen settings.
  • Product descriptions, availability, and specifications may change without notice.

We do not guarantee that all information is error-free.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject orders
  • Limit quantities purchased
  • Cancel suspected fraudulent or unauthorized transactions
  • Refuse service where necessary

If payment has already been processed for a cancelled order, eligible refunds will be initiated.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary by location and logistics conditions.
  • Delays caused by courier services, weather, public events, or circumstances beyond reasonable control may occur.
  • Customers are responsible for providing accurate shipping information.
  • Additional shipping conditions may apply during checkout.

Risk of loss may transfer upon delivery where permitted by applicable law.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

General conditions may include:

  • Return requests within the specified return period
  • Items must be unused where applicable
  • Refund timelines may vary depending on payment provider processing

Certain items may not be eligible for returns where stated.

7. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes
  • Violate applicable Indian laws
  • Interfere with website security or operation
  • Submit false information
  • Attempt unauthorized access
  • Use automated systems that negatively affect website performance
  • Resell or misuse services without authorization

Violation may result in suspension or legal action.

8. Intellectual Property

All content on this website including branding, logos, text, graphics, and design elements is owned by or licensed to Zivzo and protected under applicable intellectual property laws.

Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted under applicable law:

  • Zivzo shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability relating to any order shall generally not exceed the amount paid for that order.
  • Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

10. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms or use of the website shall be subject to the jurisdiction of the competent courts located in [Insert City, India].

11. Changes to These Terms

We may update these Terms periodically. Continued use of the website after updates constitutes acceptance of revised Terms.

12. Contact Information

Zivzo
Website: www.zivzo.in